Boost Your Business with AI-Powered Communications
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Smarter Communications, Better Business Outcomes
PHONE | CONTACT CENTER | VIDEO | SMS | CHAT| ARCHIVING
AI-Powered Features
Built-in AI to enhance productivity, simplify workflows and meeting follow-ups, and elevate customer interactions.
Desk Phones & Headsets
Large assortment of plans and integrated services that enhance Microsoft 365 to meet your specific business needs.
Desktop & Mobile
Devices easily connect the feature-rich Unite service wherever they're plugged in. Already have a device? Connect it. Learn more about our FREE Devices
Call Center Features
Advanced call handling, routing, queuing, and supervisor features (monitor, whisper, barge) deliver better customer experiences.
AI-Powered Communications
AI Assistant
AI Assistant streamlines routine and complex tasks—writing content, summarizing emails, translating text, solving problems, generating code, and more—without leaving the Unite app.
AI Meeting Recap
Automatically transcribes and summarizes meetings, delivering action items, key topics, and transcripts. Saves time, boosts engagement, and ensures clear next steps for every participant.
AI Call Recap (Coming Soon)
AI Call Recap automatically analyzes your recorded calls and delivers a complete post-call package - transcription, sentiment, topic breakdown, and summary.
AI Topics & Trends (Coming Soon)
Surfaces recurring customer issues, sentiment shifts, and conversation patterns across calls. Equips managers to coach effectively, identify blind spots, and make data-driven decisions.
Intermedia Supercharges MS Teams
Intermedia phone and SMS functionality, contact center capabilities, and advanced archiving all integrated with Microsoft Teams for a seamless, embedded experience.
Not sure which Intermedia plan is the best fit? We’ll help you cut through the noise and match the right UCaaS or CCaaS options to your exact needs, whether that’s seamless collaboration, smarter customer engagement, or enterprise-grade security.
Don’t waste time guessing or overpaying for features you don’t use. Let S3 Technology Group guide you to the plan that delivers the most value for your business today and scales with you tomorrow. Talk to our experts now and start building your perfect Intermedia solution.
Get Help Selecting the Right Intermedia Plans and Options
Get the Most Out of Unite with Our Apps
The Unite Desktop and Mobile Apps let you chat, meet, call, and more, from anywhere.
Transform your devices into powerful communications tools.
Here is what you can do from your desktop or mobile device:
Team chat
Chat with individuals or groups. Create channels to share ideas and collaborate.
Video conferencing*
Meet in HD video and share your screen for more interactive and productive meetings.
Calling
Place, receive, manage calls, and switch between your desktop or mobile device during the call.
File sharing*
Easily access, share, and collaborate on documents securely from any location. (desktop only)
Presence
See real-time status of colleagues so you know who is available for a quick call, chat, or meeting.
Contacts
Get full integration with Microsoft Outlook for click-to-call or click-to-chat from your Outlook contacts.
Expert Service Provisioning
1) Set Up Your Service
Onboarding team helps you select your services, verifies account information and settings and schedules cutover timing.
2) Go Live With Confidence
Once everything is provisioned, we guide you through your go-live step by step. From testing call flows to ensuring devices are connected and ready, you’ll have dedicated support to minimize downtime and avoid disruptions. Your team can hit the ground running with a system that works on day one.
3) Ongoing 24/7 Support
Verify mail server and domain records, execute cutover with new mail routing, export any new email and verify completion.
Popular Intermedia Integrations
