Standards Based IVR
Voice OnDemand™ is a high-performance,
speech-enabled contact center voice service
for enterprises and service providers that want
the benefits of a hosted voice solution.
Because of the quality of the voice solutions
deployed and the robustness of the hosting
network, Voice OnDemand significantly reduces
time-to-market and the startup costs and associated
with delivering high performance voice solutions.
Delivering Voice Solutions For Organizations Of All Sizes
Voice OnDemand offers customized voice solutions
to enterprises and service providers of all sizes.
The following solutions are offered and each solution is
customized to the specific business needs of our customers:
- Voice self-service
- DTMF and speech-enabled solutions
- Inbound/outbound
- Vertical solutions
- Multi-modal solutions
- Contact center services
- Intelligent routing
- CTI solutions, including screen pops
- Live agent fall-back
- Unified communications
- Automated operator services/auto attendant
- Voicemail services
Voice OnDemand Delivers Immediate Benefits to
Enterprises and Service Providers
You'll benefit from:
Automation - Voice OnDemand puts the world's best speech recognition technology into the hands of some of the world's most experience interface designers. The result is outstanding interfaces that improve customer satisfaction and drive automation.
Customization - Customized solutions that reinforce your brand and snap together with your infrastructure
Simplicity - One contact point for all services
Reliability - Reliability for mission critical applications -
Integration with Web services
All staffing requirements, 24x7, including live operator backup
Speed to Market - It's fast. Solutions are usually deployed in less than 4 months
Cost Savings - Reduce entry cost by up to 80%. Provides convenient "Pay-as-you-go" transaction/usage-based pricing options
Delivered on the Highest Performing Network
Voice OnDemand is delivered on the carrier grade network of VoltDelta - provider of the world's highest performing directory assistance and operator services solutions. The VoltDelta network offers:
- Carrier grade solution - Proven at more than 50 of the world's leading carriers
- Experience handling over 3.5 billion calls for top carriers
- 100% redundant solution guarantees performance
- VoIP network drives additional cost savings and rapid deployment
- Supports VoIP, TDM, or mixed customer networks
- Optimized for demanding enterprises
VOICE ONDEMAND: RAPID ROI FOR ALL YOUR VOICE SOLUTION NEEDS
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