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Network Management Services
S3 Technology Group's portfolio of NetWatch Network Management services helps to minimizes network associated downtime leading to increased productivity and reduced costs. Many times, the investment in people, processes and systems to proactively manage a network can be cost prohibitive for organizations. However, S3 Technology Group's management offerings - ranging from fault and configuration to performance management - can give you peace of mind at a price you can afford.
Fault Management - S3 Technology Group's NetWatch Fault Management service incorporates the use of trained network management professionals utilizing state-of-the-art fault management tools to monitor our clients’ network devices 24 hours-a-day, 7 days-a-week. The service includes real-time fault management with procedural diagnosis, initiation of remedial action, weekly case summary reports and monthly reports detailing the network faults, resolution details and an analysis of any chronic trends.
Configuration Management - S3 Technology Group's NetWatch Configuration Management service helps organizations minimize issues related to configuration changes, assists organizations in meeting regulatory compliance requirements, decreases the time associated with large network changes, and ensures business continuity through disaster recovery planning. Our configuration management service incorporates change management best practices to retrieve, authenticate and archive device configurations. Customers also receive monthly and quarterly configuration reports.
Performance Management - S3 Technology Group's NetWatch Performance Management service provides data collection and performance monitoring – complete with performance analysis and recommendations – to ensure optimal functionality within our clients’ network environments. S3 Technology Group captures real-time and historical performance data for the contracted network devices and systems, monitors and raises threshold events, maintains a database of historical performance information, and provides online access to on-demand performance reports complemented by monthly and quarterly performance reports prepared by GlobalWatch engineers.
Firewall Management - S3 Technology Group's NetWatch Firewall Managment service combines firewall configuration, management, administration and reporting services into a single service offering to reduce the vulnerabilities SMBs and SOHO users face from the Internet. Under this service, S3 Technology Group will remotely configure the customer's firewall; remotely monitor the firewall for fault events and configuration changes; manage the notification, diagnosis and remediation of any fault or configuration issues that may arise; administer all firewall configuration changes, critical patch updates, and regularly scheduled password changes; maintain an archive of customer configurations; and develop monthly firewall management reports.
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